Our most popular training programmes

Export Documentation

  • Why is this programme needed? – Case studies of documentary disasters!

  • Getting the basics right – simple tips and hints to minimise future problems

  • Sources of information

  • The export steps, records that need to be kept, software for producing documents, “on-line or hard copy”?

A study of documentary content – including what each item relates to – and why it is there.  With specific emphasis on finding commodity codes, understanding and meeting origin requirements - and using Incoterms 2010 correctly.


The documents:-

  • Commercial – with specific reference to the export invoice (including VAT considerations at export). Also covers quotations and packing lists

  • Origin –  EC C/O, ABCC C/O, EUR1s and the ATR. The session will involve the use of EZ Cert, authentication procedure, correct completion ,Wet/Dry authentication, 

  • Other official documents produced by exporter - but required by both exporters and importers – including pre-shipment inspection, quality documents and export licences

  • Getting the good shipped – Information and documents required by the forwarder

  • Transport documents – Bills of Lading, AWBs and CMR – and their significance as proofs of export

  • Insurance certificates

  • Working with HMRC – their role, record keeping for Customs’ and the necessary documents –C88s

Export Letters of Credit


  • The need for careful credit checking

  • The export quotation

  • A review of other payment methods – advantages and disadvantages and when they should be used

  • What is a Letter of Credit?

  • Letter of Credit administration

  • The Letter of Credit Procedure

  • Letter of Credit types and levels of security

  • Letter of Credit costs

  • The terminology, form and structure of L/Cs

  • Incoterms and L/Cs

  • The documents – an in-depth study of the specific Letter of Credit documents

  • What can go wrong?

  • Tips to ensure you get it right at all stages of the Letter of Credit transaction

  • UCP 600 considerations

  • The significance of L/Cs in the current economic climate

Import Essentials


  • Factors to be considered to ensure successful importing

  • The vital sources of information and importer must use

  • Record keeping and administration 

  • Placing the import order – “getting it right –right from the start”

  • The import licence and other legal considerations

  • The importance of the commodity code – a study

  • Building up the final import price and ensuring all costs are covered

  • An overview of the methods of payment and when they would be required

  • The import route (the seven steps)

  • Incoterms 2010

  • Dealing with forwarders and calculating freight charges

  • Cargo Insurance considerations

  • Documentary content – what the terms mean

  • The common import documents – with examples

  • Customs’ clearance procedures

  • Paying duties and VAT – including calculating charges

  • Suspension and relief from duties and VAT

  • The impact of the Uniform Customs’ Code – and AEO Status

  • How importers can benefit from temporary import procedures

  • Customs’ warehousing

  • Inward Processing relief

  • Other procedures

  • Keeping statistical records